Article ID: 2925336 - View products that this article applies to.
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Symptoms

On a computer that's running Windows 8.1, Windows Server 2012 R2, Windows 8, or Windows Server 2012, you publish a RemoteApp application. However, when you use the RemoteApp application, you discover that shortcut menu items flicker as you move the mouse pointer over them.

Resolution

To resolve this issue in Windows 8.1 or Windows Server 2012 R2, install update 2955164.

To resolve this issue in Windows 8 or Windows Server 2012, install the hotfix that is described in the "Hotfix information" section in this article.

Update information

For more information about how to obtain update 2955164, click the following article number to view the article in the Microsoft Knowledge Base:
2955164 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: May 2014

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 8 or Windows Server 2012.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

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The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 and Windows Server 2012 file information and notes

Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
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    VersionProductMilestoneService branch
    6.2.920 0.16 xxxWindows 8 and Windows Server 2012RTMGDR
    6.2.920 0.20 xxxWindows 8 and Windows Server 2012RTMLDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
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File nameFile versionFile sizeDateTimePlatform
Rdpinit.exe6.2.9200.16384259,07226-Jul-201203:20x86
Rdpinit.mofNot Applicable1,19702-Jun-201214:32Not Applicable
Rdpshell.exe6.2.9200.20926269,31227-Jan-201401:16x86
Rdpshell.mofNot Applicable1,20002-Jun-201214:32Not Applicable
Terminalservices-remoteapplications-clientsku-ppdlic.xrm-msNot Applicable2,95927-Jan-201401:27Not Applicable
Tserrredir.dll6.2.9200.1638411,26426-Jul-201203:20x86
For all supported x64-based versions of Windows 8 and of Windows Server 2012
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File nameFile versionFile sizeDateTimePlatform
Rdpinit.exe6.2.9200.16384271,36026-Jul-201203:08x64
Rdpinit.mofNot Applicable1,19702-Jun-201214:32Not Applicable
Rdpshell.exe6.2.9200.20927312,83227-Jan-201405:23x64
Rdpshell.mofNot Applicable1,20002-Jun-201214:32Not Applicable
Tserrredir.dll6.2.9200.1638413,31226-Jul-201203:07x64
Rdpinit.exe6.2.9200.16384271,36026-Jul-201203:08x64
Rdpinit.mofNot Applicable1,19702-Jun-201214:32Not Applicable
Rdpshell.exe6.2.9200.20927312,83227-Jan-201405:23x64
Rdpshell.mofNot Applicable1,20002-Jun-201214:32Not Applicable
Terminalservices-remoteapplications-clientsku-ppdlic.xrm-msNot Applicable2,95927-Jan-201405:40Not Applicable
Tserrredir.dll6.2.9200.1638413,31226-Jul-201203:07x64
Rdpinit.exe6.2.9200.16384259,07226-Jul-201203:20x86
Rdpinit.mofNot Applicable1,19702-Jun-201214:32Not Applicable
Rdpshell.exe6.2.9200.20926269,31227-Jan-201401:16x86
Rdpshell.mofNot Applicable1,20002-Jun-201214:32Not Applicable

Additional file information

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Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x86-based versions of Windows 8
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File nameX86_9993282becdc5875c7d88adb328978cc_31bf3856ad364e35_6.2.9200.20927_none_5d81ab0fdd0891c0.manifest
File versionNot Applicable
File size733
Date (UTC)27-Jan-2014
Time (UTC)13:21
PlatformNot Applicable
File nameX86_microsoft-windows-t..lications-clientsku_31bf3856ad364e35_6.2.9200.20927_none_1c53b2e930748d96.manifest
File versionNot Applicable
File size10,848
Date (UTC)27-Jan-2014
Time (UTC)13:21
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
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File nameAmd64_0d6871120e5b403ae755b98903ef5101_31bf3856ad364e35_6.2.9200.20927_none_dd289114e1dac47a.manifest
File versionNot Applicable
File size727
Date (UTC)27-Jan-2014
Time (UTC)13:22
PlatformNot Applicable
File nameAmd64_54b08a98b7af6dccc15ebff21729c021_31bf3856ad364e35_6.2.9200.20927_none_8cf4169ccaf99cce.manifest
File versionNot Applicable
File size727
Date (UTC)27-Jan-2014
Time (UTC)13:22
PlatformNot Applicable
File nameAmd64_e707207673f23df2ebe5052e71186a26_31bf3856ad364e35_6.2.9200.20927_none_6e86256eff6510f0.manifest
File versionNot Applicable
File size737
Date (UTC)27-Jan-2014
Time (UTC)13:22
PlatformNot Applicable
File nameAmd64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.2.9200.20927_none_9ba7681e3f0ffd67.manifest
File versionNot Applicable
File size9,448
Date (UTC)27-Jan-2014
Time (UTC)13:22
PlatformNot Applicable
File nameAmd64_microsoft-windows-t..lications-clientsku_31bf3856ad364e35_6.2.9200.20927_none_78724e6ce8d1fecc.manifest
File versionNot Applicable
File size10,854
Date (UTC)27-Jan-2014
Time (UTC)13:22
PlatformNot Applicable
File nameWow64_microsoft-windows-t..-remoteapplications_31bf3856ad364e35_6.2.9200.20927_none_a5fc12707370bf62.manifest
File versionNot Applicable
File size6,682
Date (UTC)27-Jan-2014
Time (UTC)13:22
PlatformNot Applicable
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

Properties

Article ID: 2925336 - Last Review: June 18, 2014 - Revision: 2.0
Applies to
  • Windows 8.1 Enterprise
  • Windows 8.1 Pro
  • Windows Server 2012 R2 Datacenter
  • Windows Server 2012 R2 Standard
  • Windows 8 Enterprise
  • Windows 8 Pro
  • Windows Server 2012 Datacenter
  • Windows Server 2012 Standard
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseinter kbsurveynew kbbug KB2925336

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