Article ID: 292584 - Last Review: December 4, 2007 - Revision: 2.4 Office XP Setup program overwrites Start menu items from earlier versions of OfficeThis article was previously published under Q292584 On This PageSYMPTOMS
When you install Microsoft Office XP, menu items on the Start menu that belong to programs from earlier versions of Office suites are overwritten by the menu items that belong to Office XP programs. This occurs even though, during Setup, you chose to keep the earlier version or versions of Office.
CAUSE
This behavior occurs because the Setup programs for Office 2000, Office 97, and Office 95 are all designed to create Start menu items with the same names (Microsoft Excel, Microsoft Word, and so on). Because two identical menu items cannot exist in the same folder, the earlier menu items are overwritten by the new Office XP menu items.
WORKAROUND
To work around this behavior, use one of the following methods.
Method 1: Manually move the earlier version shortcutsIf you manually move the program shortcuts for the earlier Office version or versions to a different folder before you install Office XP, the shortcuts will not be overwritten during the Office XP installation. To do this, follow these steps:
Note If you perform the preceding steps for Office 2000, install Office XP, and then repair your Office 2000 installation, the shortcuts for Office XP will be replaced by shortcuts for Office 2000. The Windows Installer repair process always replaces shortcuts if they are missing from their original location. Method 2: Use a transform to create custom Office XP shortcutsYou can also use a transform created by the Custom Installation Wizard (CIW) to create custom Office XP shortcuts. You can place these custom shortcuts on a custom menu off the Programs menu.Note This method can only be used if you have the Office XP Resource Kit. To create custom shortcuts with a transform, follow these steps:
MORE INFORMATIONNote If you install Office 95, Office 97, or Office 2000 after you install Microsoft Office XP, the default Programs menu items for the Office XP programs are overwritten. In this situation, remove all Office versions and reinstall all Office versions, starting with the oldest, working your way up to the latest version. Make sure to follow the steps in the "Workaround" section of this article to prevent shortcuts from being overwritten. For additional information about running multiple versions of Office, click the following article number to view the article in the Microsoft Knowledge Base: 290576
(http://support.microsoft.com/kb/290576/
)
How to run multiple versions of Office on one computer
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