Error message occurs when the network connection is lost in Outlook 2002 and in Outlook 2003: "The page cannot be displayed"

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Article ID: 292851 - View products that this article applies to.
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When you configure Microsoft Outlook 2002 or Microsoft Office Outlook 2003 to use an HTTP (Hotmail) account and a personal folders (.pst) file and the network cable is unplugged, the folder homepage displays the following message if you switch between the personal folders (.pst) file and the Hotmail Inbox:
The page cannot be displayed.


This problem occurs because the network connection is considered a persistent connection and it is not designed to be disconnected, as a general rule, so the folders and contents are not cached locally. When the HTTP Service uses a dial-up connection, this behavior does not occur because it is considered a non-persistent connection and caches the folders locally.


Article ID: 292851 - Last Review: January 31, 2007 - Revision: 1.2
  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002 Standard Edition
kberrmsg kbnofix kbprb KB292851

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