XGEN: Exchange 2000 SP1 MAPI Migration Does Not Match SID When Run from a Command Line

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Article ID: 293350 - View products that this article applies to.
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SYMPTOMS

In Exchange 2000 Server Service Pack 1 (SP1), a Migrate from Microsoft Exchange 5.5 option is available. You can also migrate a user account from a command line. If you migrate a user account to Active Directory with a tool such as the Active Directory Migration Tool (ADMT), and then give that user account an Exchange 2000 mailbox, command-line migration may not work, and the following warning and error messages may be logged in the Exchange 2000 Application event log:
Event Type: Error
Event Source: MSExchangeMig
Event Category: None
Event ID: 13002
Date: 2/19/2001
Time: 6:44:25 PM
User: N/A
Computer: server_name
Description: A mailbox could not be found in the target directory with the address 'smtp:user@domain.com'.
Event Type: Warning
Event Source: MSExchangeMig
Event Category: None
Event ID: 15000
Date: 2/19/2001
Time: 6:44:13 PM
User: N/A
Computer: server_name
Description: The mailbox for user 'user' already exists, and may have been created during a previous migration. Check for duplicate mail.

CAUSE

This problem can occur because command-line mode migration matches X500 address only, unlike wizard-mode migration, which matches security identifier (SID), X500 address, or both.

WORKAROUND

To work around this problem, add a source X500 e-mail address to the new account in Active Directory. If you do so, command-line migration then finds the existing account and migrates mail to the new mailbox. You can either use script to add an X500 address to users, or add an X500 address manually. To manually add an X500 address:
  1. In the Active Directory Users and Computers Microsoft Management Console (MMC) snap-in, open the properties of a user that you want to add an X500 address to.
  2. Click the E-mail Addresses tab.
  3. Click New, and then click Custom Address.
  4. In the E-mail address box, paste the "Obj-Dist-Name" from the mailbox object in the Microsoft Exchange Server 5.5 Exchange Server Administrator program (Raw mode).
  5. In the E-mail type box, type X500.
  6. Click OK twice.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Microsoft is researching this problem and will post more information in this article when the information becomes available.

MORE INFORMATION

For additional information about command-line migration control file parameters and samples, see the Exchange 2000 Server Help (Exadmin.chm).

Properties

Article ID: 293350 - Last Review: October 23, 2013 - Revision: 1.5
APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbexchange2000sp2fix kbpending KB293350

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