You receive an unspecified MAPI error message when you send an attachment from Word

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This article was previously published under Q293431

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SYMPTOMS

When you try to send a Word attachment from Word by clicking Sent To, and then clicking Mail Recipient (as Attachment) on the File menu, and then you quit Word immediately or Word appears to stop responding and you close Word, you may receive the following error message:

You Cannot Close Microsoft Word until the Send Mail command is finished. Switch to the New Message first, and either send or close the message.

If you click OK, you may receive the following error messages:

The object could not be found.

Word Cannot send mail because of MAPI failure: "Unspecified Error".

Word then quits without sending the e-mail attachment.

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CAUSE

This behavior occurs because the Send command was not processed or received by Microsoft Outlook in a timely manner.

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WORKAROUND

To work around this behavior, restart Word, and then try to send the attachment again.

If you receive only the first error message referenced in the "Symptoms" section of this article, a message appears with your attachment. Either close the message and start over, or send the message and quit Word.

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