Article ID: 2936880 - View products that this article applies to.
Expand all | Collapse all
Cumulative Update 5 for Microsoft Exchange Server 2013 is released on May 27, 2014. This Cumulative Update resolves a list of issues.

Get Cumulative Update 5 for Exchange Server 2013

Download Cumulative Update 5 for Exchange Server 2013 (KB2936880) now.

  • The Cumulative Update 5 package can be used to perform a new installation of Exchange Server 2013 or to upgrade an existing Exchange Server 2013 installation to Cumulative Update 5.
  • You do not have to install Cumulative Update 1 or a later cumulative update for Exchange Server 2013 when you install Cumulative Update 5.

Issues that the cumulative update resolves

This update resolves the issues that are described in the following Microsoft Knowledge Base (KB) articles:
  • 2963590 Message routing latency if IPv6 is enabled in Exchange Server 2013
  • 2963566 Outlook Web App accessibility improvement for UI appearance in Exchange Server 2013
  • 2962439 You cannot sync contacts or tasks in Microsoft CRM client for Outlook in an Exchange Server 2013 environment
  • 2962435 CRM synchronization fails if the time zone name of a meeting is not set in an Exchange Server 2013 environment
  • 2962434 Slow performance in Outlook Web App when Lync is integrated with Exchange Server 2013
  • 2958430 "Some or all Identity references could not be translated" error when you manage DAG in Exchange Server 2013 SP1 in a disjoint namespace domain
  • 2957592 IME is disabled in Outlook Web App when you press Tab to move the focus in an email message in Exchange Server 2013
  • 2942609 Exchange ActiveSync proxy does not work from Exchange Server 2013 to Exchange Server 2007
  • 2941221 EWS integration for Lync works incorrectly in an Exchange Server 2013 and 2007 coexistence environment
  • 2926742 Plain-text message body is cleared when writing in Outlook Web App by using Internet Explorer 8 in Exchange Server 2013
  • 2926308 Sender's email address is broken after importing a PST file into an Exchange Server 2013 mailbox
  • 2925559 Users always get the FBA page when they access OWA or ECP in Exchange Server 2013
  • 2924519 "SyncHealth\Hub" folder is created unexpectedly after installing Cumulative Update 2 for Exchange Server 2013
  • 2916113 Cannot open .tif files from email messages by using Windows-based applications in an Exchange Server 2013 environment
  • 2592398 Email messages in the Sent Items folder have the same PR_INTERNET_MESSAGE_ID property in an Exchange Server 2010 environment
  • 2938292 Default apps in Outlook Web App do not work if Exchange is installed in Window Server 2012 R2
This cumulative update also resolves the following issue:
  • Exchange Server 2013 does not delete stale temporary files from the server. This may cause a disk space issue on the server.

Cumulative update information

Known issue

After you install this update, your monitoring solution may indicate that the Microsoft Exchange Shared Cache Service restarts frequently. For more information, go to the following Microsoft website:

Exchange Shared Cache Service restarts frequently in Exchange Server 2013 Cumulative Update 5


The setup process for Exchange Server 2013 will identify any missing prerequisites.

Restart requirement

You have to restart the computer after you apply this cumulative update package.

Registry information

You do not have to make any changes to the registry after you apply this cumulative update package.

Removal information

After you install this cumulative update package, you cannot uninstall the cumulative update package to revert to an earlier version of Exchange Server 2013. If you uninstall this cumulative update package, Exchange Server 2013 is removed from the server.

More information

For more information about other cumulative updates for Exchange Server 2013, go to the following Microsoft website:
Release Notes for Exchange 2013
For more information about the coexistence of Exchange Server 2013 and earlier versions of Exchange Server in the same environment, go to the following Microsoft website:
Exchange 2013 System Requirements


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates


Article ID: 2936880 - Last Review: July 15, 2014 - Revision: 6.0
Applies to
  • Microsoft Exchange Server 2013 Enterprise
  • Microsoft Exchange Server 2013 Standard
kbqfe kbfix kbsurveynew kbexpertiseinter atdownload KB2936880

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from