Article ID: 293773 - View products that this article applies to.
This article was previously published under Q293773
In Microsoft Outlook, if you try to send a message and the From field is populated by a distribution list, you receive the following error message:
You receive this error message although the appropriate account has Send As rights for the distribution list.
You do not have permission to send the message on behalf of the specified user.
The distribution list rights are cached in the Information Store. After you give accounts the correct rights, you have to stop and restart the Information Store service.
To grant Send As rights for a distribution list, follow these steps:
To send as the distribution list from the client, follow these steps:
Complete the message, and then send the message. Any replies to this message are sent to the distribution list.
In Exchange Server 5.5, the information store caches information that is contained in the directory store. By default in Exchange Server 5.5, the information store service re-reads the cache every 120 minutes. This applies to distribution list rights which are cached in the Information Store.
To gain immediate access rights to Send As rights on behalf of a distribution List, you must give the account the correct rights, and then you must stop and restart the Information Store service, which causes the Information Store to re-read the information from the directory store when it restarts.
You can change the default value in the registry for the Mailbox Cache Age Limit to a shorter value, such as two minutes. This gives you immediate access to the send as rights for a distribution list after a change. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/179065/EN-US/ )XADM: Changes to Primary Windows NT Account on Mailbox Do Not Take Effect
The entries in the MBI cache are controlled by two registry settings. The Mailbox Cache Age Limit setting and the Mailbox Cache Idle Limit setting control how long the entries in the MBI cache survive. The default values for these settings are 120 minutes and 15 minutes.
Article ID: 293773 - Last Review: October 28, 2006 - Revision: 3.3