Auto-triggered VPN does not work for Work Folders in Windows 8.1 or Windows RT 8.1

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Article ID: 2940078 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  • You have a non-domain-joined computer that is running Windows 8.1 or Windows RT 8.1.
  • You connect the computer to a corporate network through an automatically triggered VPN connection.
  • You deploy Work Folders on the computer.
  • You restart the computer.
In this scenario, after you log on to the computer, Work Folders tries to sync files, but the operation fails.

Resolution

To resolve this issue, install update 2919355. For more information about how to obtain update 2919355, click the following article number to view the article in the Microsoft Knowledge Base:
2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about auto-triggered VPN, go to the following Microsoft website:
General information about auto-triggered VPN
For more information about Work Folders, go to the following Microsoft website:
General information about Work Folders
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2940078 - Last Review: April 8, 2014 - Revision: 3.0
Applies to
  • Windows 8.1 Enterprise
  • Windows 8.1
  • Windows 8.1 Pro
  • Windows RT 8.1
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseinter KB2940078

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