Article ID: 294318 - Last Review: December 3, 2007 - Revision: 9.4 C1041724 error occurs when you try to mount a databaseThis article was previously published under Q294318 SYMPTOMS When you try to mount a database in Microsoft Exchange Server, you may receive
the following error message: An internal processing
error has occurred. Try restarting the Exchange System Manager or the Microsoft
Exchange Information Store service, or both. ID no: C1041724 Exchange System Manager CAUSE This issue can occur if there is insufficient free disk space on the drive that contains the databases that you are trying to
mount. RESOLUTION To resolve this issue, free some disk space on the
drive, and then try to mount the database again. If the Exchange database files are the only files that are located on the hard disk, you may have to perform an offline defragmentation of the databases to free disk space. For more information about how to do this, click the following article numbers to view the articles in the Microsoft Knowledge Base: 328804
(http://support.microsoft.com/kb/328804/
)
How to defragment Exchange databases
244525
(http://support.microsoft.com/kb/244525/
)
How to run Eseutil on a computer without Exchange Server
If the Exchange transaction log files are also located on this drive, and if there are too many logs, you may be able to free disk space by removing unnecessary log files. For more information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base: 240145
(http://support.microsoft.com/kb/240145/
)
How to remove Exchange Server transaction log files
MORE INFORMATION When this issue occurs, the following events may
be logged in the Application log:
Event ID: 9519 Event Type: Error Event ID: 482 Event ID: 1003 APPLIES TO
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