Article ID: 294414 - Last Review: January 31, 2007 - Revision: 2.3 Incorrect password error when opening an Excel 2002 workbook by using Excel 97 or in Excel 2000This article was previously published under Q294414 SYMPTOMS
In Microsoft Excel 2000 or Microsoft Excel 97, if you attempt to open a Microsoft Excel 2002 workbook that is password-protected, Excel does not open the workbook when you supply the correct password, and you receive the following error message:
The password you supplied is not correct. Verify that the CAPS LOCK key is off and be sure to use the correct capitalization.
CAUSE
This behavior occurs if the workbook is saved in Excel 2002 under one of the following encryption schemes:
RESOLUTION
To resolve this issue, open the workbook in Microsoft Excel 2002 and save the workbook under an encryption scheme that Microsoft Excel 2000 or Microsoft Excel 97 recognizes. To do this, follow these steps:
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