Article ID: 294479 - View products that this article applies to.
This article was previously published under Q294479
When you start your computer, you may receive the following error message:
Also, you may receive the following error message:
A driver is installed that causes stability problems with your system. This driver will be disabled. Please contact the driver manufacturer for an update that is compatible with this version of Windows.
DirectCD cannot find any supported recordable drives.
This behavior can occur because Roxio DirectCD Creator versions 5.00, 5.01, 5.02, and 5.02a are not compatible with Windows XP.
To resolve this behavior, use either of the following two methods:
Method 1Click to select the Don't display this message again check box, and then click Continue.
For more information, refer to the following Roxio Web site:
http://www.roxio.comMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.