Article ID: 294867 - View products that this article applies to.
This article was previously published under Q294867
For a Microsoft Outlook 2000 version of this article, see 208332
You create an Outlook COM Add-in, but Outlook does not fully quit when you click Exit on the File menu.
This typically happens when you use an Explorer or Inspector object variable and it is not properly released by the COM Add-in.
When the OnBeginShutdown event fires in the COM Add-in, the forms (Inspectors) and folder windows (Explorers) have already been closed. Therefore it is impossible to set these objects to Nothing using the COM Add-in's OnDisconnect or OnBeginShutdown events, since the object variables are no longer valid, and will generate errors if used.
Implement the Close event for the Explorer or Inspector object, and then set the corresponding object variable to Nothing at the end of that event.
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If you have limited programming experience, you may want to contact a Microsoft Certified Partner or Microsoft Advisory Services. For more information, visit these Microsoft Web sites:
Microsoft Certified Partners - https://partner.microsoft.com/global/30000104
Microsoft Advisory Services - http://support.microsoft.com/gp/advisoryservice
For more information about the support options that are available and about how to contact Microsoft, visit the following Microsoft Web site:http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
(http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)The following code segment illustrates how you can declare an Explorer object WithEvents and implement the corresponding Close event that will fire just before the Explorer window closes.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about available resources and answersto commonly asked questions about Microsoft Outlook solutions, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/287530/EN-US/ )OL2002: Questions About Custom Forms and Outlook Solutions
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