Message Reads "Floppy" instead of "CD" If SP1 Is Installed from Network Mapped Drive

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This article was previously published under Q295076

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SYMPTOMS

When you are adding Terminal Services Licensing after installing Service Pack 1 from a network mapped drive, the following message box appears:

Please insert the floppy disk labeled 'Service Pack 1 CD' into drive and then click OK.

The message should say "compact disc" or "CD" rather than "floppy disk". This behavior also occurs with other optional components.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Windows 2000 Service Pack 2.

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