FIX: Xp_readmail May Cause System to Stop Responding in Windows 95 or Windows 98

Article translations Article translations
Article ID: 295627 - View products that this article applies to.
This article was previously published under Q295627
BUG #: 353324 (SHILOH)
Expand all | Collapse all


Running the xp_readmail extended stored procedure without any parameters on a Microsoft Windows 95 or Microsoft Windows 98-based computer, may cause the computer to become unresponsive.


This behavior occurs because the computer is using the Microsoft Internet Explorer (specifically, Microsoft Outlook Express) implementation of MAPI instead of the Microsoft Outlook 2000 implementation of MAPI.


To resolve this problem, obtain the latest service pack for SQL Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
290211 INF: How to Obtain the Latest SQL Server 2000 Service Pack


To work around this problem, you can register SQL Server as an application that uses the Microsoft Outlook implementation of MAPI rather than Internet Explorer. To do this, follow these steps:
  1. Start Microsoft Internet Explorer.
  2. From the Tools menu, click Internet Options....
  3. In the Internet Options dialog box, click the Programs tab.
  4. In the E-mail drop-down list box, select Microsoft Outlook.
  5. Click OK.
NOTE: A side effect of this workaround is that the mailto: links in the Web pages you visit now start Outlook instead of Outlook Express.


Microsoft has confirmed that this is a problem in SQL Server 2000. This problem was first corrected in SQL Server 2000 Service Pack 1.


For more information about this issue, refer to the Microsoft Developer Network (MSDN) MAPI documentation:


Article ID: 295627 - Last Review: November 5, 2003 - Revision: 3.3
  • Microsoft SQL Server 2000 Standard Edition
kbbug kbfix kbsqlserv2000sp1fix KB295627

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from