Article ID: 295691 - View products that this article applies to.
This article was previously published under Q295691
When you save a Microsoft Visio drawing in a graphic file format, you receive the following error message:
If you subsequently use the Save As command, you receive the following error message:
An error (920) occurred during the action Save As.
An error occurred. Visio is unable to complete exporting.
This file is open for modification in another instance of Visio.
This problem occurs when you save in one of the following graphic file formats:
To work around this problem, download the newest Service Release for Microsoft Visio 2002.
For more informationabout how to download Microsoft Visio 2002 Service Release 1, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/310474/ )How to obtain and install Visio 2002 Service Release 1 (SR 1)