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Article ID: 2957762 - View products that this article applies to. SymptomsAssume that you try to rename a folder whose name contains non-English characters in Microsoft Outlook online mode or Outlook Web App. Then, you change a character or the full folder name from lowercase to uppercase characters (or vice versa). In this situation, the renaming fails. ResolutionTo resolve this issue, install the following update rollup: 2936871
(http://support.microsoft.com/kb/2936871/
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Update Rollup 6 for Exchange Server 2010 Service Pack 3 StatusMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. More informationFor more information about character sets, go to the following Microsoft website: General information about character sets
(http://msdn.microsoft.com/en-us/library/dd317743(VS.85).aspx)
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