Article ID: 296077
This article was previously published under Q296077
This article has been archived. It is offered "as is" and will no longer be updated.
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
(http://support.microsoft.com/kb/315854/EN-US/ )Windows 98 and Windows Me Error Message Resource Center
When you try to start or shut down your computer, or when you connect to the Internet, you may receive the following error message:
Note: Scandisk may run when you restart your computer after you receive this error message, even though the computer seems to have shut down correctly.
DSSAgent caused an Invalid Page Fault in module unknown
This behavior may occur if you have installed DSSAgent.exe and it is running on your computer.
To work around this issue, disable DSSAgent from the Startup group:
For additional information about how to use the Microsoft System Configuration (Msconfig) utility, click the article number below to view the article in the Microsoft Knowledge Base:
281995To determine if DSSAgent.exe is installed on the computer:
(http://support.microsoft.com/kb/281995/EN-US/ )How to Troubleshoot Using the Msconfig Utility in Windows Millennium Edition