Internet Explorer Opens a Blank Window Loading a .pdf File by Using Name Destinations

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Article ID: 296207
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Internet Explorer may load a blank page when you attempt to load a .pdf file by using a Name Destination such as:
A href="filename.pdf#starthere"


Internet Explorer incorrectly parses the location that is passed that describes where to start loading the .pdf document. Because of this, a blank page is loaded instead of the proper location somewhere within the .pdf file. This location is provided in the HTML code by using the number sign (#).


To resolve this problem, obtain the latest service pack for Internet Explorer version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
267954 How to Obtain the Latest Internet Explorer 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
   Date        Time     Version        Size     File name    Platform
   03/12/2001  01:37p   5.50.4615.100  528,656  Shdocvw.dll  Intel
NOTE: This hotfix require Internet Explorer 5.5 Service Pack 1 (SP1).


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.5 Service Pack 2.


Article ID: 296207 - Last Review: June 19, 2014 - Revision: 4.0
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix kbie550presp2fix KB296207

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