Article ID: 2962409 - View products that this article applies to.
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The June 2014 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup package resolves issues, and includes performance and reliability improvements. We recommend that you apply this update rollup as part of your regular maintenance routines. Check out the fixed issues and prerequisites in this update.

Issues that this update fixes

This update package fixes the issues that are documented in the following Microsoft Knowledge Base (KB) articles:
  • 2960387 You are prompted for BitLocker recovery key when Windows enters the automatic repair process
  • 2961977 "Hyper-V Replica Cluster Broker is not installed" error when you replicate private clouds to Microsoft Azure
  • 2963523 DNS server crashes after you install update 2919355 for Windows Server 2012 R2.
  • 2964723 Connectivity lost between two nodes when a node reconnects to a Windows Server 2012 R2-based cluster
  • 2964724 CPrepSrv.exe process crashes or Failover Cluster Manager freezes when you validate storage in Windows Server 2012 R2
  • 2964725 Removed nodes can access shared disk resources unexpectedly in Windows Server 2012 R2
  • 2964729 You cannot stop the cluster service on a Windows Server 2012 R2-based failover cluster
  • 2964730 Storage spaces take a long time to move to another node after a node fails on a Windows Server 2012 R2 failover cluster
  • 2964732 STS passive sign-in fails when a sign-in request is sent to a Windows Server 2012 R2-based STS server through STS proxy
  • 2964733 AD FS device authentication is slow or fails in Windows Server 2012 R2
  • 2964735 Authentication failures and event 422 when AD FS STS servers and AD FS proxy servers are in Windows Server 2012 R2
  • 2964804 Long wait when you first open File Explorer in Windows RT 8.1 or Windows 8.1
  • 2964814 Virtual machine network fails when you start the second VM on a Windows Server 2012 R2-based Hyper-V server
  • 2964951 Windows Update does not download drivers for shared printers in Windows 8.1 or Windows Server 2012 R2
  • 2965074 Error occurs when you run Get-VirtualDisk|Get-ClusterResource cmdlet in Windows 8.1 or Windows Server 2012 R2
  • 2965174 OneDrive improvement update for Windows RT 8.1 and Windows 8.1: June 2014
  • 2965492 "0x80041013" error on a WMI provider in Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2
  • 2965699 "There was a problem" error when you redeem a promotional CSV token in Windows 8.1 or Windows Server 2012 R2
  • 2965770 Cannot select Chinese suggestion words from on-screen keyboard in Windows 8.1 or Windows Server 2012 R2
  • 2966039 Settings are migrated incorrectly after you refresh the system by using PBR in Windows RT 8.1 or Windows 8.1
  • 2966055 Logon UI crashes when you connect to a remote server that is running a Windows Server 2012 R2 Core installation
  • 2968633 Update to improve the OneDrive experience in Windows RT 8.1 and Windows 8.1
  • 2960837 Excel freezes when you convert Japanese characters in Windows
  • 2956014 Audit event ID 4661 triggers an invalid XML error in a Windows Server 2012 R2 or Windows Server 2008 environment
  • 2950080 "The CA certificate could not be retrieved, element not found" error occurs when the CA server host name is longer than 52 characters
  • 2936341 The WebClient service does not send cookies in Windows
  • 2965350 Shared printer name displays incorrectly in Windows
  • 2964556 IKEv2 VPN connection fails with error 13806 when you use an ECDSA certificate in Windows 8.1 or Windows Server 2012 R2
  • 2964536 Computer cannot be registered in DNS when you renew the IP address in Windows 8.1 or Windows Server 2012 R2
  • 2964442 Hidden file attribute is copied when you run the Robocopy command together with using the NoDCopy option in Windows
  • 2964436 Files under SharePoint path cannot be copied to another computer by using a Robocopy command in Windows 8.1 or Windows 8
  • 2964090 DNS queries fail on secondary DNS server running Windows Server 2012 R2 or Windows Server 2012
  • 2963861 Access denied when you try to lock a volume in maintenance mode in Windows Server 2012 R2 or Windows Server 2012
  • 2962984 Computer crashes when you run apps that use extended window styles
  • 2962059 "RPC Server Unavailable" error when you set up a password and then click Next in Bitlocker To Go in Windows 8.1 or Windows 7
  • 2958266 Black screen occurs when you start a game that uses Direct3D 9 in Windows 8.1 or Windows Server 2012 R2
  • 2955856 Incorrect CNAME records on a Windows Server 2012 R2-based DNS server
  • 2955808 A VPN connection through a third-party VPN server disconnects after an hour on a computer that is running Windows 8.1 or Windows 8
  • 2941455 Video preview is blurry when you open a camera application in Windows 8.1 or Windows Server 2012 R2
  • 2961934 Rotation does not work on a Windows 8.1 or Windows Server 2012 R2-based computer
  • 2961892 Incorrect orientation for touch input when you wake up the computer from sleep mode in Windows RT 8.1 or Windows 8.1
  • 2958997 EUDC fonts cannot be printed correctly by using an XPS print driver in Windows

How to obtain the update

Method 1: Windows Update

This update is provided as an Optional update from Windows Update.

How to perform Windows Update

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  1. Open Windows Update by swiping in from the right edge of the screen (or, if you are using a mouse, point to the lower-right corner of the screen and move the mouse pointer up), tap or click Settings, tap or click Change PC settings, and then tap or click Update and recovery.
  2. Tap or click Check now, and then wait while Windows looks for the latest updates for your computer.
  3. If updates are found, tap or click Install updates.
  4. Select update 2962409 under Optional, and then tap or click Install.
Note You might have to restart your computer to finish installing some updates. Save and close your files and apps before you restart so you do not lose anything.

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For more information about Windows Update, go to the following Microsoft website:
Windows Update: Frequently Asked Questions

Method 2: Microsoft Download Center

You can also obtain the stand-alone update package through the Microsoft Download Center.
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Download
Download the x86-based Windows 8.1 update package now.
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Download
Download the x64-based Windows 8.1 update package now.
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Download
Download the x64-based Windows Server 2012 R2 update package now.

Note The update for Windows RT 8.1 can be obtained only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

More information


Prerequisites

To apply this update, you must first install the update 2919355 on Windows 8.1 or Windows Server 2012 R2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

Restart information

You must restart the computer after you apply this update.

Update replacement information

This update does not replace any previously released update.

File information

The following table lists the thumbprints of the certificates that are used to sign the updates (.msu). Verify the certificate thumbprint in this Microsoft Knowledge Base article against the certificate thumbprint indicated on the update that you download.
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File nameSHA1 and SHA2
Windows8.1-KB2962409-arm.msuSHA1: E412885822B9FFB9E98D8D2E2F83E94F8E010E2D
SHA256: 582A9C4A5CACAB45497EF8D3BB1ADBC38A60DA9C075D70C5D38E7B124963F2AC
Windows8.1-KB2962409-x64.msuSHA1: 59C012EC26280B9AF501C80DD817DF6D940D15F2
SHA256: A229AB8162426C233D9041D89C8EB2F1C1F3098BB3F3A6FF7E66CCD5146BF158
Windows8.1-KB2962409-x86.msuSHA1: 15A665E47987522B7702852D7FCAD3F07C3885E0
SHA256: AAE2F8A0141E50147CB249DE1B20BECFB6696F580E6FC1404F4CE5EA6DD3CE64
Windows8.1-KB2959146-x64.msuSHA1: 6CAFBB8F30B4220C838F1AB9E9EABC80A2E344B7
SHA256: 14F03F147DC0C7FC212C4756279DC29E4A39DC324103ABD7611CD515CEB0FCB6
Windows8.1-KB2973448-x64.msuSHA1: 54D1F31F8BD5C6536E152878ABCC6AE9D6130D9A
SHA256: 08A145680AEE5AE1E6FE153E366F07AC68505DC6A86FA327B95E600BD2368C46

References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2962409 - Last Review: July 25, 2014 - Revision: 6.0
Applies to
  • Windows 8.1 Enterprise
  • Windows 8.1
  • Windows 8.1 Pro
  • Windows RT 8.1
  • Windows Server 2012 R2 Datacenter
  • Windows Server 2012 R2 Essentials
  • Windows Server 2012 R2 Foundation
  • Windows Server 2012 R2 Standard
Keywords: 
kbfix kbsurveynew kbexpertiseadvanced atdownload KB2962409

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