Error Message: Error - 404 Requested Information / Is Unavailable. Failed to Connect to Server.

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Article ID: 296275 - View products that this article applies to.
This article was previously published under Q296275
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SYMPTOMS

When you attempt to visit a Web site on your local network (intranet), Internet Explorer displays a page with the following error message:
Error - 404 Requested Information / is unavailable. Failed to connect to server name of the Web server.
reason: hostname unknown

CAUSE

This problem occurs when you add a forward slash to the end of a Web address that is specified as an exception in the proxy server settings.

WORKAROUND

To work around this problem, delete the forward slash at the end of the Web address in the Exceptions box of the Proxy Settings dialog box:
  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. Click Connections, click LAN Settings, and then click Advanced.
  4. In the Exceptions box, delete the (/) forward slash at the end of the address, and then click OK.
For example:
http://sample.microsoft.com/
becomes
http://sample.microsoft.com

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 296275 - Last Review: January 31, 2007 - Revision: 3.3
APPLIES TO
  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows 2000 Advanced Server
    • Microsoft Windows 2000 Datacenter Server
    • Microsoft Windows 2000 Professional Edition
    • Microsoft Windows 2000 Server
    • Microsoft Windows NT Server 4.0 Standard Edition
    • Microsoft Windows NT Server 4.0, Terminal Server Edition
    • Microsoft Windows NT Workstation 4.0 Developer Edition
    • Microsoft Windows Millennium Edition
    • Microsoft Windows 98 Second Edition
    • Microsoft Windows 98 Standard Edition
Keywords: 
kbnofix kbprb KB296275

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