Cookies Settings Are Not Retained After You Upgrade to Internet Explorer 6

Article translations Article translations
Article ID: 296363 - View products that this article applies to.
This article was previously published under Q296363
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all

SYMPTOMS

After you upgrade from an earlier version of Microsoft Internet Explorer to Microsoft Internet Explorer 6 or Microsoft Windows XP, your cookies settings are not retained as expected.

CAUSE

This issue occurs because cookie settings, which are configured on the Security tab of Internet Options in Internet Explorer 4 and 5 (or on the Advanced tab in Internet Explorer 3), are removed when you upgrade to Internet Explorer 6. A new Privacy tab has been added to the Internet Options dialog box to configure cookie settings for the Internet zone.

WORKAROUND

To work around this issue, configure your cookie settings to the level that you want by using the new Privacy tab.

For additional information about how to customize your cookie settings, click the following article number to view the article in the Microsoft Knowledge Base:
283185 How to Manage Cookies in Internet Explorer 6
For additional information about the default privacy settings in Internet Explorer 6, click the article number below to view the article in the Microsoft Knowledge Base:
293222 Default Privacy Settings for Internet Explorer 6

MORE INFORMATION

In earlier versions of Internet Explorer, security levels for cookie settings are configured on the Security tab, on a per-zone basis. In Internet Explorer 6, cookies settings are configured as privacy levels for the Internet zone on the Privacy tab.

For additional information about cookies, click the article number below to view the article in the Microsoft Knowledge Base:
260971 Description of Cookies

Properties

Article ID: 296363 - Last Review: February 27, 2014 - Revision: 4.4
APPLIES TO
  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Media Center Edition
    • Microsoft Windows XP Tablet PC Edition
    • Microsoft Windows 2000 Advanced Server
    • Microsoft Windows 2000 Datacenter Server
    • Microsoft Windows 2000 Professional Edition
    • Microsoft Windows 2000 Server
    • Microsoft Windows NT Server 4.0 Standard Edition
    • Microsoft Windows NT Server 4.0, Terminal Server Edition
    • Microsoft Windows NT Workstation 4.0 Developer Edition
    • Microsoft Windows Millennium Edition
    • Microsoft Windows 98 Second Edition
    • Microsoft Windows 98 Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbprb KB296363

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com