Article ID: 296504 - Last Review: January 31, 2007 - Revision: 3.2

The "Most Recently Used" feature does not retain encoding options on the Encoding menu in Outlook Express

This article was previously published under Q296504
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824  (http://support.microsoft.com/kb/257824/EN-US/ ) OL2000: Differences Between Outlook and Outlook Express
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SYMPTOMS

When you select more than one type of encoding in an Outlook Express 6 e-mail message, the most recently used (MRU) feature does not retain the list that was selected when you quit and then restart Outlook Express. Only two encoding options appear: the option you have currently selected and the option that is set as the default.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 5.01 Service Pack 2
  • Microsoft Outlook Express 5.0
  • Microsoft Outlook Express 5.01
  • Microsoft Outlook Express 5.01 Service Pack 1
  • Microsoft Outlook Express 6.0
    • Microsoft Windows Millennium Edition
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kbbug kbnofix kbui KB296504
 

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