Word stops responding when you select a cell in a nested table

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Article ID: 296888 - View products that this article applies to.
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SYMPTOMS

When you select a table cell in a nested table, Microsoft Word 2000 may quit unexpectedly, or you may receive one of the following error messages, depending on your operating system.

Microsoft Windows 2000:
Winword.exe has generated errors and will be closed by Windows.
You will need to restart the program.

An error log is being created.
-or-
The instruction at "0x300ab89e" referenced memory at "0x00000000". The memory could not be 'read'. Click on OK to terminate the program.
Microsoft Windows NT 4.0:
An application error has occurred and an application error log is being generated.

WINWORD.exe
Exception: access violation (0xc0000005), Address: 0x300ab89a
Microsoft Windows Millennium Edition (Me):
Winword has caused an error in WINWORD.EXE.
Winword will close.

If you continue to experience problems, try restarting your computer.
Microsoft Windows 95 and 98:
This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.
When you click Details, you receive the following message:
WINWORD caused an invalid page fault in WINWORD.EXE at 0177:300ab89e.
Note The actual memory address may vary.

CAUSE

This problem can occur if all the following conditions are true:
  • The document contains a nested table that expands to multiple pages.
  • Words in the nested table contain a hyperlink.
  • You are using print layout view or Web layout view.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
276367 How to obtain the latest Office 2000 service pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in the Word 2000 Update: April 25, 2002. This problem is fixed in Microsoft Word 2002.

MORE INFORMATION

For more information about troubleshooting invalid page faults and similar error messages in Word, click the following article numbers to view the articles in the Microsoft Knowledge Base:
236319 Part 1 of "Troubleshooting invalid page faults (IPFs) and exception errors" in Word 2000
236383 Part 2 of "Troubleshooting invalid page faults (IPFs) and exception errors" in Word 2000
236423 Part 3: Troubleshooting invalid page faults (IPFs) and exception errors

Properties

Article ID: 296888 - Last Review: February 27, 2014 - Revision: 3.2
APPLIES TO
  • Microsoft Word 2000 Standard Edition
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbhotfixserver kbqfe kboffice2000sp3fix kbbug kbfix KB296888

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