Remote Clients Cannot Print on Shared Printer That Uses Intel Network Port

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Article ID: 296979 - View products that this article applies to.
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After you create a shared printer on a computer that uses the Intel Network Port, remote clients may not be able to print on the shared printer.


This behavior can occur because the spooler IsLocalCall function, which detects whether a call originates from the local computer or from a remote computer, does not work correctly with Intel Network Port.


To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack


To work around this behavior, print a test page from the print server that uses the Intel Network Port. Clients should then be able to print to that print server until the print server is restarted.


Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Windows 2000 Service Pack 2.


The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For more information about hardware and software vendor contact information, visit the following Microsoft Web site:


Article ID: 296979 - Last Review: February 27, 2014 - Revision: 3.3
  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Professional SP1
kbnosurvey kbarchive kb3rdparty kbbug kbfix kbhardware kbnetwork kbprint KB296979

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