Article ID: 297038 - Last Review: October 26, 2006 - Revision: 1.3 XFOR: Fax Addresses That Contain Parenthesis and Three Numbers Are Converted to a CharacterThis article was previously published under Q297038 SYMPTOMS
An Exchange 2000 Server computer that a fax gateway is installed on may convert a fax address that contains an area code that is surrounded by parenthesis and that is less than 300 to a character. For example, [FAX:1(206)234-5678] might be converted to its Unicode representation. CAUSE
This problem can occur if the message causes the information store to convert the address string. For example, the following address string, which is 1(206)987-6543
Submitted address: 00 31 28 32 30 36 29 39 38 37 2D 36 35 34 33 00
is converted to the following address string, which is 1i987-6543:
00 31 CE 39 38 37 2D 36 35 34 33 00
RESOLUTIONTo resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
301378
(http://support.microsoft.com/kb/301378/EN-US/
)
XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
Component: Message Transfer Agent The English version of this fix should have the following file attributes or later: The list of files for Exchange Server 5.5: Collapse this table
The list of files for Exchange 2000: Collapse this table
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.
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