XFOR: Fax Addresses That Contain Parenthesis and Three Numbers Are Converted to a Character

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Article ID: 297038 - View products that this article applies to.
This article was previously published under Q297038
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SYMPTOMS

An Exchange 2000 Server computer that a fax gateway is installed on may convert a fax address that contains an area code that is surrounded by parenthesis and that is less than 300 to a character.

For example, [FAX:1(206)234-5678] might be converted to its Unicode representation.

CAUSE

This problem can occur if the message causes the information store to convert the address string. For example, the following address string, which is 1(206)987-6543
Submitted address: 00 31 28 32 30 36 29 39 38 37 2D 36 35 34 33 00
is converted to the following address string, which is 1i987-6543:
00 31 CE 39 38 37 2D 36 35 34 33 00

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

Component: Message Transfer Agent

The English version of this fix should have the following file attributes or later:

The list of files for Exchange Server 5.5:
Collapse this tableExpand this table
File nameVersion
dbserver.sch2654.94
dcprods.cat2654.94
ems_rid.dll2654.94
emsmta.exe2654.94
infoplog.cfg2654.94
mtacheck.exe2654.94
mtamsg.dll2654.94
mtaperf.dll2654.94
p2.xv22654.94
p42.tpl2654.94
p772.tpl2654.94
x400om.dll2654.94

The list of files for Exchange 2000:

Collapse this tableExpand this table
File nameVersion
emsmta.exe4419.5

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.

Properties

Article ID: 297038 - Last Review: October 23, 2013 - Revision: 1.3
APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbexchange2000sp2fix kbfix KB297038

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