Visio2002: "General Protection Fault Visio32" Error Message When You Attempt to Print a Drawing

When you attempt to print a Microsoft Visio drawing, you may receive the following error message:

This behavior occurs if you attempt to print to a Hewlett-Packard (HP) DeskJet 500c printer.

To work around this issue, set the Print Color property to something other than Black Text or Color Graphics. To do this, follow these steps:

1. On the File menu, click Print, select HP DeskJet 500c as the printer, and then click Properties.
2. In the HP DeskJet 500c Document Properties dialog box, click Automatic, and then click OK twice.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.