XL2000: You Can See Other Users' Printers in a Terminal Server Session

Article translations Article translations
Article ID: 297883 - View products that this article applies to.
This article was previously published under Q297883
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all

SYMPTOMS

When you use Microsoft Excel on a Microsoft Windows Terminal Server client, you can see the local printers of other users in your printer list. If you try to print to another user's printer, you receive an error message, and access to the printer is denied.

CAUSE

Excel reads printer information from a section of the Windows registry. This section lists all printers from all user sessions that currently exist on the Terminal server.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack
The English version of this fix for an administrative installation should have the following file attributes or later:
   Date           Time  Version    Size       File name     
   -------------------------------------------------------
   14-OCT-2001    05:33 N/A        4,453,212  EXCEL_Admin.msp
				
The English version of this fix for a client installation should have the following file attributes or later:
   Date           Time   Version    Size       File name     
   -------------------------------------------------------
   14-OCT-2001    04:36  N/A        1,848,352  EXCEL.msp
				
After the hotfix is installed, the following files will have the listed attributes or later:
   Date           Time   Version    Size       File name     
   -------------------------------------------------------
   12-OCT-2001    20:16  9.0.0.5811 7,159,853  Excel.exe
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).

Properties

Article ID: 297883 - Last Review: February 27, 2014 - Revision: 4.3
APPLIES TO
  • Microsoft Excel 2000 Service Pack 1
  • Microsoft Excel 2000 Standard Edition
Keywords: 
kbnosurvey kbarchive kbqfe kbhotfixserver kbbug kbdtacode kbfix kboffice2000sp3fix kbofficexppresp1fix KB297883

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com