Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
Cannot Change the Password for the Administrator Account in User Accounts in Control Panel
Article ID: 298252 - View products that this article applies to.
This article was previously published under Q298252
After you log on as an administrator to a computer that is not a member of a domain, when you double-click User Accounts in Control Panel to change the password for the built-in Administrator account, the Administrator account may not appear in the list of user accounts. Consequently, you cannot change its password.
This behavior can occur because the Administrator account logon option appears only in Safe mode if more than one account is created on the system. The Administrator account is available in Normal mode only if there are no other accounts on the system.
To work around this behavior, reset the password in the Local Users and Groups snap-in in Microsoft Management Console (MMC) as follows:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about Administrator accounts in Windows XP, see the following Knowledge Base articles:
(http://support.microsoft.com/kb/300433/EN-US/ )Administrator Account Not Used for Logon
(http://support.microsoft.com/kb/281244/EN-US/ )The Administrator Logon Dialog Box May Be Hidden Under the Welcome Screen or The System Could Not Log You on Message May Be Displayed