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Article ID: 2983423 - View products that this article applies to. SymptomsAssume that the ExternalURL property for the Exchange Control Panel (ECP) virtual directory is not set in a Microsoft Exchange Server 2013 environment. In this situation, the Autodiscover.Protocol health set is unhealthy, and the AutodiscoverSelfTestProbe probe fails together with the following event: Log Name: Microsoft-Exchange-ActiveMonitoring/ProbeResult ResolutionTo resolve this issue, install the following cumulative update: 2961810
(http://support.microsoft.com/kb/2961810/
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Cumulative Update 6 for Exchange Server 2013 StatusMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. More informationFor more information about the Autodiscover.Protocol health set, go to the following Microsoft website: General information about the Autodiscover.Protocol health set
(http://technet.microsoft.com/en-us/library/ms.exch.scom.autodiscover.protocol(v=exchg.150).aspx)
PropertiesArticle ID: 2983423 - Last Review: Tuesday, 26 August 2014 - Revision: 1.0
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