Article ID: 298618 - View products that this article applies to.
This article was previously published under Q298618
When you attempt to download a file from the Internet by using Hypertext Transfer Protocol (HTTP) in Microsoft Internet Explorer, you may find that the download does not complete. As a result, you cannot download the file.
This behavior can occur if you try to download a file that is larger than 2 gigabytes (GB) in Internet Explorer 6 or is larger than 4 GB in Internet Explorer 7.
Note This download limit has been removed in Internet Explorer 8. Therefore, you should not experience this behavior in Internet Explorer 8.
To work around this problem, you can configure a Web site that is dedicated to downloading large files. To do this, disable the HTTP Keep-Alives Enabled option for a Web site that Internet Information Services (IIS) hosts. To disable this option, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about Internet Explorer, visit the following Microsoft Web site:
Article ID: 298618 - Last Review: October 27, 2009 - Revision: 7.0
Contact us for more help
Connect with Answer Desk for expert help.