"Internet Explorer 6 has been removed from this computer" message is received after you remove Internet Explorer 5.5

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Article ID: 298629 - View products that this article applies to.
This article was previously published under Q298629
This article has been archived. It is offered "as is" and will no longer be updated.
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Symptoms

When you remove Microsoft Internet Explorer 5.5, and then restart your computer, you may receive the following incorrect error message:
Internet Explorer 6 has been removed from this computer. Do you want to clean up your personalized settings for this program?

Cause

This behavior may occur when all of the following conditions are true:
  • You upgrade to Internet Explorer 6.
  • You remove Internet Explorer 6, and your computer is restored to Internet Explorer version 5.01 or earlier.
  • You upgrade to Internet Explorer 5.5.
  • You remove Internet Explorer 5.5.
When you remove Internet Explorer 6 from your computer, the following registry entry that is specific to Internet Explorer 6 is not removed:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
As a result, you receive the incorrect error message.

Workaround

To work around this problem, click Yes on the error message.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about Microsoft Internet Explorer overview, visit the following Microsoft Web site:
http://www.microsoft.com/windows/ie/evaluation/overview/default.mspx

Properties

Article ID: 298629 - Last Review: October 26, 2013 - Revision: 5.0
Applies to
  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows 2000 Advanced Server
    • Microsoft Windows 2000 Professional Edition
    • Microsoft Windows 2000 Server
    • Microsoft Windows NT Server 4.0 Standard Edition
    • Microsoft Windows NT Workstation 4.0 Developer Edition
Keywords: 
kbnosurvey kbarchive kbnofix kbprb KB298629

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