"Internet Explorer 6 has been removed from this computer" message is received after you remove Internet Explorer 5.5

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Article ID: 298629 - View products that this article applies to.
This article was previously published under Q298629
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When you remove Microsoft Internet Explorer 5.5, and then restart your computer, you may receive the following incorrect error message:
Internet Explorer 6 has been removed from this computer. Do you want to clean up your personalized settings for this program?


This behavior may occur when all of the following conditions are true:
  • You upgrade to Internet Explorer 6.
  • You remove Internet Explorer 6, and your computer is restored to Internet Explorer version 5.01 or earlier.
  • You upgrade to Internet Explorer 5.5.
  • You remove Internet Explorer 5.5.
When you remove Internet Explorer 6 from your computer, the following registry entry that is specific to Internet Explorer 6 is not removed:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
As a result, you receive the incorrect error message.


To work around this problem, click Yes on the error message.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about Microsoft Internet Explorer overview, visit the following Microsoft Web site:


Article ID: 298629 - Last Review: October 26, 2013 - Revision: 5.0
Applies to
  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows 2000 Advanced Server
    • Microsoft Windows 2000 Professional Edition
    • Microsoft Windows 2000 Server
    • Microsoft Windows NT Server 4.0 Standard Edition
    • Microsoft Windows NT Workstation 4.0 Developer Edition
kbnosurvey kbarchive kbnofix kbprb KB298629

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