Article ID: 299056 - Last Review: August 15, 2007 - Revision: 1.4

An error message is displayed when you run Windows product registration

View products that this article applies to.
This article was previously published under Q299056
Expand all | Collapse all

SYMPTOMS

After you install Windows XP, and you run Windows product registration, you may receive the following error message:
An Internet connection could not be chosen.
Windows was unable to determine which network connection to use for Internet access.
Back to the top

CAUSE

This problem can occur if there are multiple-connective devices that are installed in the computer and Windows XP is unable to determine which device to use.
Back to the top

RESOLUTION

To resolve this problem, complete the Windows product registration process, and then run the Network Setup Wizard.
Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Back to the top

MORE INFORMATION

Connective devices can include:
  • A network adapter
  • A 1394 interface card
  • A modem
Back to the top
APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Back to the top
Keywords: 
kbpubtypekc kberrmsg kbprb KB299056
Back to the top
 

Get Help Now

Contact a support professional by E-mail, Online, or Phone

Article Translations

 

Related Support Centers