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Cannot Download with Internet Explorer
Article ID: 299328 - View products that this article applies to.
This article was previously published under Q299328
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
When you attempt to download a file with Microsoft Internet Explorer, one of the following symptoms may occur:
This issue can occur in the following situation:
To work around this issue, use the following methods in the order in which they are presented. NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
Method 1: Uninstall Go!ZillaTo uninstall Go!Zilla, follow these steps:
Method 2: Repair Microsoft Internet ExplorerIf the problem is not resolved, attempt to repair Internet Explorer. To do this, follow these steps:
Step 3: Reinstall Microsoft Internet ExplorerIf you are unable to repair Internet Explorer, obtain and install a new copy of it.
The latest version of Microsoft Internet Explorer is available at the following Microsoft Web site:
For additional information about troubleshooting Windows Millennium Edition, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/267288/EN-US/ )How to Perform a Clean Boot in Windows Millennium Edition
(http://support.microsoft.com/kb/302463/EN-US/ )Error Message: Iexplore Caused an Invalid Page Fault in Module Unknown with SaveNow or New.net Installed
(http://support.microsoft.com/kb/302591/EN-US/ )Error Message: Iexplore Caused an Invalid Page Fault in Module Unknown at 0000:00000000
Article ID: 299328 - Last Review: January 31, 2007 - Revision: 3.1