Article ID: 299805 - Last Review: January 31, 2007 - Revision: 1.4 "Office Shortcut Bar cannot be started" error message when you try to use Office Shortcut Bar in Office 2000This article was previously published under Q299805 WARNING:This information is preliminary and has not been confirmed or
tested by Microsoft. Use only with discretion. SYMPTOMS When you try to use the Office Shortcut Bar, the Office
Shortcut Bar does not work, and you receive the following error message:
Office Shortcut Bar cannot be started
CAUSE This behavior can occur when your computer has been
disinfected after being infected with the ILOVEYOU e-mail virus. RESOLUTION To resolve this issue, delete the following shortcut from
the StartUp folder on your hard disk
C:\Windows\Start Menu\Programs\Startup\OSA9.exe
and then reinstall Office 2000. To do this, follow these steps:
| Article Translations
|
Back to the top
