Article ID: 299823 - Last Review: October 31, 2003 - Revision: 3.0

MapPoint: "Runtime Error: 16398" Error Message When You Start MapPoint

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This article was previously published under Q299823

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SYMPTOMS

When you start Microsoft MapPoint 2002, you may receive the following error message:

Runtime error: 16398
MapPoint can't run because its not registered on your system, or it can't be found. Install MapPoint and try again.

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CAUSE

This behavior can occur if MapPoint was installed under a different user than the user who is currently logged on to the computer.

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RESOLUTION

To work around this issue, use the Run command to start the program. To do this, follow these steps:

Click Start, and then click Run.
In the Open box, type the following:
c:\program files\microsoft mappoint\mappoint.exe /regserver
NOTE: It is assumed that you used the default path to install MapPoint 2002. If you changed the installation path, you must change the information in the Open box to reflect this new path.
Click OK. The correct registry entries for the user who is currently logged on are automatically added.

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