External users cannot send messages to public folders in Exchange 2000 Server

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This article was previously published under Q300221

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SYMPTOMS

When users who are external to the company send e-mail messages to mail-enabled public folders, they may receive the following non-delivery report (NDR):

From: postmaster@server.com
To: sender@company.com
Subject: Delivery Status Notification (Failure) Date: Mon, 22 Jan 2001 10:50:03 -0800

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

PublicFolder@server.com

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RESOLUTION

The 5.2.1 NDR is related to permissions issues. To resolve this issue, assign the Anonymous account Contributor permissions on the mail-enabled public folder.

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MORE INFORMATION

Internal users can send mail to the mail-enabled public folder.

For more information about the 5.2.1 NDR, click the following article number to view the article in the Microsoft Knowledge Base:

323728 (http://support.microsoft.com/kb/323728/ ) Mail to public folder results in non-delivery report (NDR) 5.2.1

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