Visio2000: Errors Importing AF3 Files from ABC Flowcharter

Retired KB Content Disclaimer

View products that this article applies to.

This article was previously published under Q300402

SYMPTOMS

When you open an ABC Flowcharter (*.af3) file in Microsoft Visio, you receive the following error message:

XXXXX.af3 converted to Visio drawing.
There were n errors. First Error:
Error drawing shape XXXXX.n

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A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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English Version

The English version of this fix should have the following file attributes or later:

   Date         Time    Version      Size    File name  
   -----------------------------------------------------
   30-May-2001  21:46   5.0.2920.0   234     Q300402.exe

After the English version of the hotfix is installed, the following files will have the listed attributes or later:

   Date         Time    Version      Size    File name   
   ------------------------------------------------------
   21-May-2001  12:20   6.1.0.1721   336     Viscnv32.vsl

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French Version

The French version of this fix should have the following file attributes or later:

   Date         Time    Version      Size    File name   
   -----------------------------------------------------
   21-Jun-2001  17:36   5.0.2920.0   234     Q300402.exe

After the French version of the hotfix is installed, the following files will have the listed attributes or later:

   Date         Time    Version      Size    File name   
   ------------------------------------------------------
   15-Jun-2001  17:58   6.0          336     Viscnv32.vsl

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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MORE INFORMATION

When you open an ABC Flowcharter in Vision 2000, the data is processed through the Visio conversion filter.

You receive the following expected message when no errors are encountered during the conversion process:

XXXXXX.AF3 converted to Visio drawing. Be sure to save new drawing.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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APPLIES TO

Microsoft Visio 2000 Service Release 1

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kbhotfixserver kbqfe kbbug kberrmsg kbfix kbqfe KB300402

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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