Article ID: 300832 - View products that this article applies to.
This article was previously published under Q300832
When you run Setup for Office XP, you may receive the following error message
where edition is the edition of Office 2000 that you have installed.
The feature you are trying to use is on a CD-ROM or other removable disk that is not available.
Insert the 'Microsoft Office edition' disk and click OK.
When you eject your Office XP CD, insert your Office 2000 CD, and then click OK, you receive the following error message:
If you click Cancel, Office XP Setup will roll back to your settings before you started Office XP Setup.
Error 1316. Setup cannot read from file path\package.msi. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see
These error messages can occur if all of the following are true:
To resolve this problem, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
At the point when you are prompted for your Office 2000 CD, the Windows Installer is attempting to uninstall your Office 2000 installation. Because the cached .msi file is missing from your hard disk, the Windows Installer prompts you for your Office 2000 CD in order to use the Data1.msi file on the Office 2000 CD. After the uninstall of Office 2000 is complete, the Windows Installer continues with the Office XP installation but fails with the 1316 error, because the Office 2000 CD is still in the drive.
Article ID: 300832 - Last Review: December 4, 2007 - Revision: 1.4