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You receive a "WINWORD.exe has generated errors and will be closed by Windows" error message when you right click a frame anchor in Word 2000

Article ID: 300861 - View products that this article applies to.

This article was previously published under Q300861

SYMPTOMS

In a Microsoft Word 2000 document, when you click in a table in a frame and then right-click the frame anchor, you receive the following error message:

WINWORD.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created.

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Typically, when you right-click a word that is spelled incorrectly or that is grammatically incorrect, the appropriate spelling or grammar shortcut menu appears. When you right-click the anchor instead of the word, Word still tries to display the spelling or grammar shortcut menu. Because the context is not correct, Word stops responding, and the error message described in the "Symptoms" section appears.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367

(http://support.microsoft.com/kb/276367/EN-US/ )

OFF2000: How to Obtain the Latest Office 2000 Service Pack

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in the Word 2000 Update: April 25, 2002.

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