Article ID: 300870 - Last Review: September 26, 2005 - Revision: 2.4 WD2000: Word Quits Unexpectedly If You Save Digitally Signed Document After You Modify Document VariablesThis article was previously published under Q300870 SYMPTOMS When you try to save a document that is based on a template
that contains document variables, Microsoft Word quits unexpectedly.
CAUSE This problem occurs when the following conditions are true:
RESOLUTION To resolve this problem, obtain the latest
service pack for Microsoft Office 2000. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base: 276367
(http://support.microsoft.com/kb/276367/EN-US/
)
OFF2000: How to Obtain the Latest Office 2000 Service Pack The English version of this fix should have the
following file attributes or later. The dates and times for these files are
listed in Coordinated Universal Time (UTC). When you view the file information,
it is converted to local time. To find the difference between UTC and local
time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name --------------------------------------------------------------- 27-AUG-2001 14:20:42 4,023,236 Winword.msp 27-AUG-2001 15:40:18 4,667,548 Winword_Admin.msp Date Time Version Size File name --------------------------------------------------------- 24-AUG-2001 16:19:32 9.0.0.5623 8,814,644 Winword.exe STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in
Microsoft Office 2000 Service Pack 3 (SP-3).
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