Help and Support
 

powered byLive Search

You receive an "Error 25506" error message when you run the Office XP Setup program

Article ID:301064
Last Review:December 4, 2007
Revision:4.2
This article was previously published under Q301064

SYMPTOMS

When you run the Setup program for Microsoft Office XP, you receive the following error message:
Error 25506. Microsoft program name requires updated system files not detected on your computer. You must install the Microsoft Office 2002 System Files Update prior to installing program name. File name is version version when we require version version.
NOTE: In this error message, program name is the Office XP program that you are installing, and version is the version of the file name file that is installed.

When you click OK, Setup closes.

If you try to run Setup again, the Maintenance Mode Options dialog box for the System Files Update appears. This dialog box includes the options Repair the System Files Update and Uninstall the System Files Update. If you select Repair the System Files Update, the Maintenance Mode Options dialog box for the System Files Update appears again the next time that you run Setup for Office. If you select Uninstall the System Files Update, you receive the error message.

Text similar to the following appears in the Windows Installer log file for the System Files Update installation:

FIsOSPRequired: OSP Check: Checking for file at
 C:\WINDOWS\SYSTEM\ASYCFILT.DLL 
FIsOSPRequired: OSP Check: OSP Check Failed: Required file fails version
 check: C:\WINDOWS\SYSTEM\ASYCFILT.DLL (version present 2.40.4275.1,
 minimum version required 2.40.4277.1)
Info 2898. An internal error has occurred. (Tahoma8 Tahoma 1 )
 
Error 25506. Microsoft Publisher 2002 requires updated system files not
 detected on your computer. You must install the Microsoft Office 2002
 System Files Update prior to installing Publisher.
 C:\WINDOWS\SYSTEM\ASYCFILT.DLL is version 2.40.4275.1 when we require 
version 2.40.4277.1.
Action ended 9:55:49: OSPNeedUpgrade. Return value 3.

MSI (c) (D3:8B): Doing action: SetupDW

Action start 9:55:49: SetupDW.

				

Back to the top

RESOLUTION

To resolve this problem, run the Oainst.exe file from your Microsoft Office XP program CD-ROM to install the file that is specified in the error message that you received. Then run the Office Setup program again. To do this, follow these steps:
1.Insert your CD-ROM for your Microsoft Office XP program. Hold down SHIFT to stop Setup from automatically starting, or click Cancel when Setup runs.
2.Click Start, point to Programs, and then click Windows Explorer. In Microsoft Windows NT, point to Programs, point to the Accessories folder, and then click Windows Explorer.
3.Open your CD-ROM drive, and then navigate to the following folder:
drive\Files\Osp\1033\IE5\En
4.Double-click Oainst.exe to install the OLE automation update. The following files will be installed:
Advpack.dll
Oainst.inf
Asycfilt.dll
Oleaut32.dll
Olepro32.dll
Stdole2.tlb
Regtlib.exe
W95inf32.dll
W95inf16.dll
5.Run Setup again.

Back to the top

MORE INFORMATION

For additional information about similar error messages, click the article numbers below to view the articles in the Microsoft Knowledge Base:
304629 (http://support.microsoft.com/kb/304629/EN-US/) OFFXP: Error 25506 on ODBCBCP.DLL, SQLSRV32.DLL, ODDBSE32.DLL, ODBCJI32.DLL, MSORCL32.DLL
300582 (http://support.microsoft.com/kb/300582/EN-US/) OFFXP: Error 25510 or 25506 with HH.exe, Itir.dll, Itss.dll
For more articles about troubleshooting Setup issues with Office XP:
Click here to view a list of Troubleshooting Installation of Office XP: Pick Your Operating System articles (http://support.microsoft.com/search/default.aspx?catalog=lcid%3d1033&spid=914&query=officexpsetupdwts&adv=&mode=s&cat=false)

Back to the top


APPLIES TO
Microsoft Access 2002 Standard Edition
Microsoft Excel 2002 Standard Edition
Microsoft FrontPage 2002 Standard Edition
Microsoft Outlook 2002 Standard Edition
Microsoft PowerPoint 2002 Standard Edition
Microsoft Project 2002 Professional Edition
Microsoft Project 2002 Standard Edition
Microsoft Publisher 2002 Standard Edition
Microsoft Word 2002 Standard Edition
Microsoft Windows NT 4.0
Microsoft Windows 98 Standard Edition
Microsoft Office XP Professional Edition
Microsoft Office XP Small Business Edition
Microsoft Office XP Standard Edition
Microsoft Office XP Standard Edition for Students and Teachers
Microsoft Office XP Developer Edition

Back to the top

Keywords: 
kbtshoot kbsetup kberrmsg kbprb KB301064

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.