You receive an "Error 25506" error message when you run the Office XP Setup program
This article was previously published under Q301064 SYMPTOMS
When you run the Setup program for Microsoft Office XP, you receive the following error message:
Error 25506. Microsoft program name requires updated system files not detected on your computer. You must install the Microsoft Office 2002 System Files Update prior to installing program name.
File name is version version when we require version version.
NOTE: In this error message, program name is the Office XP program that you are installing, and version is the version of the file name file that is installed.When you click OK, Setup closes. If you try to run Setup again, the Maintenance Mode Options dialog box for the System Files Update appears. This dialog box includes the options Repair the System Files Update and Uninstall the System Files Update. If you select Repair the System Files Update, the Maintenance Mode Options dialog box for the System Files Update appears again the next time that you run Setup for Office. If you select Uninstall the System Files Update, you receive the error message. Text similar to the following appears in the Windows Installer log file for the System Files Update installation: FIsOSPRequired: OSP Check: Checking for file at C:\WINDOWS\SYSTEM\ASYCFILT.DLL FIsOSPRequired: OSP Check: OSP Check Failed: Required file fails version check: C:\WINDOWS\SYSTEM\ASYCFILT.DLL (version present 2.40.4275.1, minimum version required 2.40.4277.1) Info 2898. An internal error has occurred. (Tahoma8 Tahoma 1 ) Error 25506. Microsoft Publisher 2002 requires updated system files not detected on your computer. You must install the Microsoft Office 2002 System Files Update prior to installing Publisher. C:\WINDOWS\SYSTEM\ASYCFILT.DLL is version 2.40.4275.1 when we require version 2.40.4277.1. Action ended 9:55:49: OSPNeedUpgrade. Return value 3. MSI (c) (D3:8B): Doing action: SetupDW Action start 9:55:49: SetupDW. RESOLUTION
To resolve this problem, run the Oainst.exe file from your Microsoft Office XP program CD-ROM to install the file that is specified in the error message that you received. Then run the Office Setup program again. To do this, follow these steps:
MORE INFORMATIONFor additional information about similar error messages, click the article numbers below
to view the articles in the Microsoft Knowledge Base:
304629 (http://support.microsoft.com/kb/304629/EN-US/) OFFXP: Error 25506 on ODBCBCP.DLL, SQLSRV32.DLL, ODDBSE32.DLL, ODBCJI32.DLL, MSORCL32.DLL
300582 (http://support.microsoft.com/kb/300582/EN-US/) OFFXP: Error 25510 or 25506 with HH.exe, Itir.dll, Itss.dll
For more articles about troubleshooting Setup issues with Office XP:
Click here to view a list of Troubleshooting Installation of Office XP: Pick Your Operating System articles (http://support.microsoft.com/search/default.aspx?catalog=lcid%3d1033&spid=914&query=officexpsetupdwts&adv=&mode=s&cat=false) APPLIES TO
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