Article ID: 301064 - Last Review: December 4, 2007 - Revision: 4.2

You receive an "Error 25506" error message when you run the Office XP Setup program

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SYMPTOMS

When you run the Setup program for Microsoft Office XP, you receive the following error message:
Error 25506. Microsoft program name requires updated system files not detected on your computer. You must install the Microsoft Office 2002 System Files Update prior to installing program name. File name is version version when we require version version.
NOTE: In this error message, program name is the Office XP program that you are installing, and version is the version of the file name file that is installed.

When you click OK, Setup closes.

If you try to run Setup again, the Maintenance Mode Options dialog box for the System Files Update appears. This dialog box includes the options Repair the System Files Update and Uninstall the System Files Update. If you select Repair the System Files Update, the Maintenance Mode Options dialog box for the System Files Update appears again the next time that you run Setup for Office. If you select Uninstall the System Files Update, you receive the error message.

Text similar to the following appears in the Windows Installer log file for the System Files Update installation: 

FIsOSPRequired: OSP Check: Checking for file at
 C:\WINDOWS\SYSTEM\ASYCFILT.DLL 
FIsOSPRequired: OSP Check: OSP Check Failed: Required file fails version
 check: C:\WINDOWS\SYSTEM\ASYCFILT.DLL (version present 2.40.4275.1,
 minimum version required 2.40.4277.1)
Info 2898. An internal error has occurred. (Tahoma8 Tahoma 1 )
 
Error 25506. Microsoft Publisher 2002 requires updated system files not
 detected on your computer. You must install the Microsoft Office 2002
 System Files Update prior to installing Publisher.
 C:\WINDOWS\SYSTEM\ASYCFILT.DLL is version 2.40.4275.1 when we require 
version 2.40.4277.1.
Action ended 9:55:49: OSPNeedUpgrade. Return value 3.

MSI (c) (D3:8B): Doing action: SetupDW

Action start 9:55:49: SetupDW.
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RESOLUTION

To resolve this problem, run the Oainst.exe file from your Microsoft Office XP program CD-ROM to install the file that is specified in the error message that you received. Then run the Office Setup program again. To do this, follow these steps:
  1. Insert your CD-ROM for your Microsoft Office XP program. Hold down SHIFT to stop Setup from automatically starting, or click Cancel when Setup runs.
  2. Click Start, point to Programs, and then click Windows Explorer. In Microsoft Windows NT, point to Programs, point to the Accessories folder, and then click Windows Explorer.
  3. Open your CD-ROM drive, and then navigate to the following folder:
    drive\Files\Osp\1033\IE5\En
  4. Double-click Oainst.exe to install the OLE automation update. The following files will be installed:
    • Advpack.dll
    • Oainst.inf
    • Asycfilt.dll
    • Oleaut32.dll
    • Olepro32.dll
    • Stdole2.tlb
    • Regtlib.exe
    • W95inf32.dll
    • W95inf16.dll
  5. Run Setup again.
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MORE INFORMATION

For additional information about similar error messages, click the article numbers below to view the articles in the Microsoft Knowledge Base:
304629  (http://support.microsoft.com/kb/304629/EN-US/ ) OFFXP: Error 25506 on ODBCBCP.DLL, SQLSRV32.DLL, ODDBSE32.DLL, ODBCJI32.DLL, MSORCL32.DLL
300582  (http://support.microsoft.com/kb/300582/EN-US/ ) OFFXP: Error 25510 or 25506 with HH.exe, Itir.dll, Itss.dll
For more articles about troubleshooting Setup issues with Office XP:
Click here to view a list of Troubleshooting Installation of Office XP: Pick Your Operating System articles (http://support.microsoft.com/search/default.aspx?catalog=lcid%3d1033&spid=914&query=officexpsetupdwts&adv=&mode=s&cat=false)
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APPLIES TO
  • Microsoft Access 2002 Standard Edition
  • Microsoft Excel 2002 Standard Edition
  • Microsoft FrontPage 2002 Standard Edition
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Project 2002 Professional Edition
  • Microsoft Project 2002 Standard Edition
  • Microsoft Publisher 2002 Standard Edition
  • Microsoft Word 2002 Standard Edition
  • Microsoft Windows NT 4.0
  • Microsoft Windows 98 Standard Edition
  • Microsoft Office XP Professional Edition
  • Microsoft Office XP Small Business Edition
  • Microsoft Office XP Standard Edition
  • Microsoft Office XP Standard Edition for Students and Teachers
  • Microsoft Office XP Developer Edition
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Keywords: 
kbtshoot kbsetup kberrmsg kbprb KB301064
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