Article ID: 301221 - View products that this article applies to.
This article was previously published under Q301221
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When you try to format a type font, no fonts are available on the font list on the Formatting toolbar. The list may appear blank or may only display the TrueType symbol, represented by "TT".
This problem occurs when your display settings in Windows have been changed, specifically the color scheme for Windows. If the Window Color and the Selected Items color are the same color, the problem described in the SYMPTOMS portion of this article occurs.
To resolve this problem, obtain the latest service pack for Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/307841/EN-US/ )OFFXP: How to Obtain the Latest Office XP Service Pack
To temporarily work around this problem, do one of the following:
Method 1: Turn Off Font PreviewTo turn off the font preview option in Microsoft Publisher 2002, follow these steps:
Method 2: Change the Selected Items Color in WindowsChange the Selected Items display appearance setting in Windows to any other color. The following steps will allow you to turn the Selected Items display appearance setting to black.
NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first fixed in Microsoft Office XP Service Pack 1 (SP-1).