Article ID: 301234 - View products that this article applies to.
This article was previously published under Q301234
When you try to save appointments in Microsoft Exchange 2000 Server, all or some calendar information may be lost, and the following events may be logged in the event log:
Event ID: 8206
Event ID: 2
Event ID: 1160
Event ID: 7200
This problem may occur if file-level antivirus software is installed on the Exchange 2000 computer, and the antivirus software is configured to scan the Exchange directory structure. We strongly recommend that antivirus software be configured so that the EXCHSRVR directory and drive M (if exposed) are excluded from scans.
To resolve this problem, configure your antivirus software to exclude the Exchange directory structure from file-level scanning. For additional information about anti-virus software and Exchange 2000, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/328841/ )Exchange and antivirus software
(http://support.microsoft.com/kb/298924/ )Issues caused by a back-up or by a scan of the Exchange 2000 M drive
Visit the Symantec Web site to view the following articles that are related to Symantec AntiVirus Corporate Edition:
"How to prevent Symantec AntiVirus Corporate Edition from scanning the Microsoft Exchange directory structure"
For information about your hardware manufacturer, visit the following Web site:
http://support.microsoft.com/gp/vendors/en-usThe third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.