Article ID: 301329 - Last Review: January 27, 2006 - Revision: 1.3

The Option to Erase the CD-RW May Not Be Displayed In Windows XP

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This article was previously published under Q301329
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SYMPTOMS

In Windows XP, if you have a CD-RW disk that is full, the option to erase the disk may not be displayed.
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CAUSE

This problem can occur if you have outdated firmware on your CD-RW device.
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RESOLUTION

To resolve this problem, contact your CD-RW drive manufacturer to obtain the most up-to-date firmware.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
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Keywords: 
kbhardware kbprb KB301329
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