OL2002: Outlook 2002 Blocks ASX File Attachments

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This article was previously published under Q301414

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SYMPTOMS

Outlook 2002 blocks Active Streaming Redirector (.asx) file attachments.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 (http://support.microsoft.com/kb/307841/EN-US/ ) OFFXP: How to Obtain the Latest Office XP Service Pack

The English-language version of this fix should have the following file attributes or later:

   File name         Version    
   -----------------------------
   Outllib.dll       10.0.3005.0

After you install the hotfix, the following files will have the listed attributes or later:

   Date      Time     Version       Size       File name  
   -------------------------------------------------------
   6/8/2001  1:31AM   10.0.3005.0   6,147 KB   Outllib.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.

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