Article ID: 301423 - Last Review: February 18, 2011 - Revision: 5.1

How to install the Windows 2000 Support Tools to a Windows 2000 Server-based computer

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This article was previously published under Q301423
Notice
This article may contain a link to the Windows Installer Cleanup utility (MSICUU2.exe). If you were directed to this article to solve a problem by using the Windows Installer Cleanup utility, please contact your software manufacturer for installation support on the product, or see the following Microsoft Knowledge Base article for steps to troubleshoot uninstallation issues with products that use Windows Installer:
2438651 How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer  (http://support.microsoft.com/kb/2438651/ )

Notice
This article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center (http://support.microsoft.com/win2000) is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy (http://support.microsoft.com/lifecycle/) .
Notice
This article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center (http://support.microsoft.com/win2000) is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy (http://support.microsoft.com/lifecycle/) .

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SUMMARY

Support personnel and network administrators can use the Windows 2000 Support Tools to help manage their networks and troubleshoot problems. Note that you should install the Windows 2000 Support Tools before you contact Microsoft for support. This article describes how to install the Windows 2000 Support Tools to a Windows 2000 Server-based computer.

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Install Windows 2000 Support Tools

To install the Windows 2000 Support Tools:
  1. Start Windows 2000. Note that you must log on as a member of the administrator group to install these tools.
  2. Insert the Windows 2000 CD-ROM into your CD-ROM drive.
  3. Click Browse this CD, and then open the Support\Tools folder.
  4. Double-click Setup.exe, and then follow the instructions that appear on the screen.
The following tools are included with Windows 2000:
Acldiag.exe
Adsiedit.msc
Apcompat.exe
Apmstat.exe
Browstat.exe
Clonepr.dll
Dcdiag.exe
Depends.exe
Dfsutil.exe
Dnscmd.exe
Dommig.doc
Dsacls.exe
Dsastat.exe
Dskprobe.exe
Dumpchk.exe
Filever.exe
Gflags.exe
Kill.exe
Ksetup.exe
Ktpass.exe
Ldp.exe
Memsnap.exe
Movetree.exe
Msicuu.exe
Msinfo32.exe
Msizap.exe
Netdiag.exe
Netdom.exe
Nltest.exe
Pmon.exe
Poolmon.exe
PPTP Ping
Pviewer.exe
Reg.exe
Remote.exe
Repadmin.exe
Replmon.exe
Rsdiag.exe
Rsdir.exe
Sdcheck.exe
Search.vbs
SIDWalker
Snmputilg.exe
Tlist.exe
W2000msgs.chm
Windiff.exe
Winrep.exe
Wsremote.exe
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MORE INFORMATION

If you experience trouble during the installation of programs an update for the Windows Installer CleanUp Utility is available.
  1. Download, install, and then run the Windows Installer CleanUp Utility to remove the Windows Installer registry settings associated with your products installation. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
    290301  (http://support.microsoft.com/kb/290301/ ) Description of the Windows Installer CleanUp Utility
  2. To use the Windows Installer CleanUp Utility, follow these steps:
    1. Click Start, point to Programs, and then click Windows Installer Clean Up.
    2. Select the program that you want to remove, and then click Remove.
    3. Click OK, and then click Exit.

      Note Because the Windows Installer CleanUp Utility removes Windows Installer related registry settings, and it does not remove the program files, make sure that you install your program in the same folder where it was originally installed in to prevent duplication of files on your hard disk.
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Keywords: 
kbmsicuu2 kbhowtomaster kbsetup KB301423
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