Article ID: 301515 - Last Review: October 27, 2006 - Revision: 3.3

Error Message on a Blue Screen When You Stop SFU 2.0 NFS Client Service on Windows XP-Based Computer

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SYMPTOMS

When you stop the Microsoft Windows Services for Unix version 2.0 NFS Client service that is installed on your Windows XP-based computer, you may receive the following error message on a blue screen:
STOP 0x000000ce DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS (0xfaa6ad9a, 0x00000000, 0xfaa6ad9a, 0x00000000)
The Nfsrdr.sys file may generate the preceding error message while the SFU system is unloading.
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RESOLUTION

NOTE: The fix that is described in this section is for Windows Services for UNIX 2.0.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix should have the following file attributes or later:
   Date         Time   Version        Size     File name
   --------------------------------------------------------
   31-Jul-2001  18:43  5.2000.328.23  102,400  Gwcfg.dll
   31-Jul-2001  18:43  5.2000.328.23  101,888  Nfsccfg.dll
   31-Jul-2001  18:44  5.2000.328.23  168,960  Nfsclnt.exe
   31-Jul-2001  18:44  5.2000.328.23  170,496  Nfsgway.exe
   31-Jul-2001  18:44  5.2000.328.23   72,704  Nfsgwnp.dll
   31-Jul-2001  18:45  5.2000.328.23  321,600  Nfsgwrdr.sys
   31-Jul-2001  18:44  5.2000.328.23   72,704  Nfsnp.dll
   31-Jul-2001  18:44  5.2000.328.23  318,176  Nfsrdr.sys

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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MORE INFORMATION

For more information on Windows Services for Unix 2.0 (SFU), see the following Microsoft Web site:
http://technet.microsoft.com/en-us/interopmigration/bb380242.aspx (http://technet.microsoft.com/en-us/interopmigration/bb380242.aspx)
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APPLIES TO
  • Microsoft Windows Services for UNIX 2.0 Standard Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
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Keywords: 
kbautohotfix kbhotfixserver kbqfe kbenv kberrmsg kbfix kbprb kbqfe KB301515
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