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You receive a "This file contains macros with an expired or revoked signature" error message when you start Word 2002
Article ID: 301638 - View products that this article applies to.
This article was previously published under Q301638
When you start Microsoft Word 2002, or when you start Microsoft Outlook 2002 and you are using Word as the e-mail editor, you receive the following message:
This file contains macros with an expired or revoked signature. Since you are running under High Security Level, these macros will be disabled.This message appears even if you selected the Trust all installed add-ins and templates check box on the Trusted Sources tab of the Security dialog box.
NOTE: To access the Security dialog box in Word, point to Macros on the Tools menu, and then click Security.
This behavior occurs when Word macro security is set at the High security setting, and a Word add-in file contains a macro with an expired certificate.
To determine the name and location of the add-in file that contains the expired certificate, follow these steps:
NOTE: Macros may contain viruses. If you do not recognize the software vendor on the certificate, delete the add-in file to prevent the "expired or revoked signature" message from appearing. For help with deleting the file, click Help on the Start menu in Microsoft Windows, and search for the "deleting files" topic.
Method 1: Change the Startup Path in Word to the Folder That Contains the Add-inUse the following steps to change the startup path in Word to the folder that contains the add-in file:
Method 2: Move the Add-in File into the Word Startup PathThe following are the default locations for the Word startup path:
Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me):If you want to be sure of the Word startup path before you move the add-in file, verify the path by following these steps:
C:\WINDOWS\Application Data\Microsoft\Word\STARTUPMicrosoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me) with user profiles:
C:\WINDOWS\Profiles\user name\Application Data\Microsoft\Word\STARTUPMicrosoft Windows NT 4.0:
C:\WINNT\Profiles\user name\Application Data\Microsoft\Word\STARTUPMicrosoft Windows 2000 or Microsoft Windows XP:
C:\Documents and Settings\user name\Application Data\Microsoft\Word\STARTUP
For help with moving the file, click Help on the Start menu in Windows, and search for the "moving files" topic.
NOTE: If you reinstall the software that includes the Word add-in, the add-in file will be placed back in its original location, and the "revoked or expired signature" message will appear again. To prevent this, contact the vendor for an updated version of their software.
For information about how to contact third-party vendors, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendorsMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Microsoft Word 2002 automatically loads any document template (*.dot) or Word add-in library (*.wll) that is saved in either of two Startup folders.
One of these Startup folders is in the directory that contains the Microsoft Office XP program files. The other is in the directory that contains the Windows operating system files, or the directory that contains the user's profile on computers with user profiles enabled.
Earlier versions of Word trust all add-in files in either of these Startup folders if the Trust all installed add-ins and templates check box is selected in the Security dialog box.
Word 2002 only trusts one folder, which is the folder that is specified as the Word startup path in the Options dialog box.
For additional information about macro security in Microsoft Word 2002 and Microsoft Office XP, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/285514/ )Macros and add-ins do not run when security is set to High in PowerPoint and in Word
(http://support.microsoft.com/kb/287567/EN-US/ )OFFXP: Considerations for Disabling VBA in Office XP
(http://support.microsoft.com/kb/290949/ )"The Macros in the Project Are Disabled" Message When You Run a Macro
(http://support.microsoft.com/kb/211607/EN-US/ )WD: Frequently Asked Questions About Word Macro Viruses
(http://support.microsoft.com/kb/233396/EN-US/ )WD: How to Reduce the Chances of Macro Virus Infection