Article ID: 302088 - View products that this article applies to.
This article was previously published under Q302088
A wireless network adapter may lose its IP address and, as a result, may not have any network connectivity to access the Internet or browse the network.
This issue can occur if the Service Set Identifier (SSID) for that network has not been added to the list of preferred networks. This can occur if infrastructure networks are detected and wireless detection has been set to auto configuration (the network has not been previously associated with and has not failed an 802.1x authentication attempt).
To resolve this issue, add the Service Set Identifier (SSID) of the network that you want to use from the Visible Networks list to the Preferred Networks list:
You can also:
Right-click the Network Interface Card (NIC), click View available Wireless Networks, then click Connect. It is automatically added as a prefered network.