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Cannot View Program with a Remote Desktop or Terminal Services Connection
Article ID: 302090 - View products that this article applies to.
This article was previously published under Q302090
When you establish a Remote Desktop or Terminal Services connection to a Windows XP-based computer that is running Terminal Services and that has multiple monitors, you may not see your program if the program was last displayed on a non-primary monitor. When this occurs, you may be able to see a program that is running on the taskbar, but you may be unable to see the program after you restore or maximize it.
This issue can occur because Remote Desktop or Terminal Services connections do not support multiple monitor functionality.
To work around this issue, use one of the following methods:
Method 1Use the ARROW keys to move the program to the primary monitor:
Method 2Use Task Manager to quit the program and then start it again:
Method 3Use the File menu to quit the program and then start it again: